Luigi at the desk was very pleasant

Hotel on line charged 20 upgrade for queen, when queen was unavailable at check in, hotel said 20 is for private bath....inconsistent Hotel has no ice machine

Excelent rooms for de value

Despite the cleanliness, comfort of the room and the location, service at this hotel was terrible, and I have to say this is the worst hotel service I have ever experienced. Although I have booked the room with a private bathroom, upon checking in, I was given the room without one. The hotel man insists that I did not book the room with the bathroom even though I did so by paying a little more expensive fee. After a while, he unwillingly gave me the room with a bathroom.

Location Value Efficient Friendly staff

I love the convenient location. Subway is nearby. Staff is really friendly. Room is amazing and clean. Bathroom also clean and acceptable. Definitely will recommend my friends.

Comfortable and clean room. Very good hotel for the price I payed.

The room was nice and cpmfy

disturbance from other guests

Very affordable and great location. The staff were friendly and the rooms very clean. Sharing bathrooms wasnt a problem at all.

Room and hotel recently renovated. Room very simple yet clean and comf. Bathroom, though shared, generally tidy and comf. Staff kind and helpful.

Quite OK for short stays. For longer stays you might want a place with some extra comforts

The staff was very friendly and accomodating.

The rooms were a bit noisy and the window could not be opened, thus making the room warm, despite the airco.

I stayed 6 nights in August. It was simple and clean, the staff was kind. I was told about the bedbugs situation in NY, but I haven't seen any while staying there. The only inconvinience I felt was that the toilet and shower was in the same room, so if someone is using the shower you cannot use that restroom (but still i could find another restroom in the other side of the corridor. Eg. In the fourth fl, there were about 20 guest rooms and 4 restrooms.

Bed was a bit not comfy with quirky sound.

good value for money, very new and clean, friendly staff

noisy airconditioning, one morning no water in shower

Ideal location to visit Central Park area. Bars and restaurants close by.

Rooms facing Broadway affected by traffic noise.

Clean, handsome, affordable hotel with friendly, helpful staff. An easy walk to two different subway stations. Fabulous location, within walking distance of Blossom cafe, a superb restaurant, and of Whole Foods. I booked a room with a queen-sized bed and private bath. It was perfect. I will definitely stay there again. Very highly recommended.

I would not want to share a bathroom with strangers, so if the room with the private bath was not available, I probably wouldn't stay there.

Location and good value

Bed lining wasn't changed till our 6th night and we were only there 7 nights